COMMON QUERIES
The Info You’re After
WHERE IS YOUR SHOP LOCATED?
It's not a shop but a warehouse.
Address: 3013 Bedok Industrial Park E #02-2088 (489978)
I need a customized songkok. How?
We have prepared an appointment booking tab.
Hj Wahab will only meet up with customers with an appointment.
Strictly no walk-ins.
WHAT ARE THE PAYMENT OPTIONS?
After appointment is done, you may wish to make payment via
Paynow or Cash to Hj Wahab. No NETS and no Credit Card accepted.
WHAT IS YOUR RETURN POLICY?
For Defective Products
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Product can be exchanged or refunded if there is a manufacturing defect.
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Original receipt is required for exchange or refund.
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Product that was sold at a special price due to existing defects cannot be exchanged or refunded.
For Product Exchange Regulations
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Original receipt is needed for product exchange within 30 days from date of purchase.
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Only product in sellable condition is allowed for exchange.
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Baby products, socks, innerwear and altered items cannot be exchanged.
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No refund of difference if price of the new item is lower than the original item.
For Songkok with Ventilation Holes requested
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No exchange or amount refund will be given when a songkok with ventilation hole is requested.
CONTACT US
Thanks for your interest in Songkok Singapura.
For more information, get in touch with us.
We look forward to hearing from you.
For order enquiries, please call 88560678 / 87258771.
